Terrex Slime Swift Black Semi M17391 Shoes Adidas Black Women's Black Energy Solar W Gtx Vivid R Mint Wc4Wy8xq0

Answer Suggestions from your knowledge base.

(5583)
Cut Back Dress Neck BD185 BessDress Party Evening Beaded Dresses Navy Blue High Prom 6qfZEFw

The Zendesk Support Answer Suggestion app analyzes your ticket subject and looks through your Help Center content to suggest relevant articles and surface them right next to the ticket. Your agents won't get caught not knowing an answer to a customer's question if the answer is in your Help Center.

Your agents can click any of the suggested articles to view them. A quick drag-and-drop enables them to add the article to their ticket response. With the Answer Suggestion app, your agents can answer customer questions faster and more accurately.

For any questions, please email Country Shoe WHT US Blk Charged Rhino Women’s Under M 2 Running Armour Venetian Dpl Cross Bandit Gray Blue qwf4YH8.

By enabling this app, You agree to the Built by Zendesk Terms of Use.

Ball BessDress BD405 Gown Prom Sleeves Dresses Lilac Cap Formal Lace Evening long qrrx6twEvn

App Details

User reviews
Anonymous
1 month ago
Good
Anonymous
5 months ago
When evaluating the functionality of Zendesk, this app fit one of our key requirements. However, now that we've been using it, I'm very disappointed. It seems it almost never finds matches from our knowledgebase. The app only evaluates the subject line of the ticket, and because we're primarily using Zendesk for chat most of our subject lines are "Missed chat with John Smith" or "Offline Message from Jane Doe". Is there a way to fix this, and get real matches from our knowledgebase?
Women’s Toe Buffalo 16 London Black Black Open Semi Zs Cromo Sandals 01 7679 Zcwc56xqO1

Want to get your App in the marketplace?

Find out more about the possibilities of getting your App in our Marketplace
Terrex Slime Swift Black Semi M17391 Shoes Adidas Black Women's Black Energy Solar W Gtx Vivid R Mint Wc4Wy8xq0 Terrex Slime Swift Black Semi M17391 Shoes Adidas Black Women's Black Energy Solar W Gtx Vivid R Mint Wc4Wy8xq0 Terrex Slime Swift Black Semi M17391 Shoes Adidas Black Women's Black Energy Solar W Gtx Vivid R Mint Wc4Wy8xq0
Black M17391 R Solar Slime Semi Swift Vivid Terrex Shoes Black W Women's Gtx Adidas Mint Black Energy