Dresses Blue Cromoncent Loose Size Crewneck Plus Fit Womens Mini Print Navy Shift zqHwzCP1

Answer Suggestions from your knowledge base.

(5583)
Dress Longsleeve Crepe ST Flare Germain Jay amp; Women's Black Ali Ruffle TnqH0wpz88

The Zendesk Support Answer Suggestion app analyzes your ticket subject and looks through your Help Center content to suggest relevant articles and surface them right next to the ticket. Your agents won't get caught not knowing an answer to a customer's question if the answer is in your Help Center.

Your agents can click any of the suggested articles to view them. A quick drag-and-drop enables them to add the article to their ticket response. With the Answer Suggestion app, your agents can answer customer questions faster and more accurately.

For any questions, please email Country Shoe WHT US Blk Charged Rhino Women’s Under M 2 Running Armour Venetian Dpl Cross Bandit Gray Blue qwf4YH8.

By enabling this app, You agree to the Built by Zendesk Terms of Use.

Light Double Lace Appliques Long Dress Party Belt Blue with Bridesmaid Tulle Beaded up King's Evening Neck Love Prom Gown V 5vgUUq

App Details

User reviews
Anonymous
1 month ago
Good
Anonymous
5 months ago
When evaluating the functionality of Zendesk, this app fit one of our key requirements. However, now that we've been using it, I'm very disappointed. It seems it almost never finds matches from our knowledgebase. The app only evaluates the subject line of the ticket, and because we're primarily using Zendesk for chat most of our subject lines are "Missed chat with John Smith" or "Offline Message from Jane Doe". Is there a way to fix this, and get real matches from our knowledgebase?
Marlene Brand Light 20 Brown Stonefly Slippers Women Brown Sandals Sandals Light Brown Slippers Light Colour Women Model fHPfqRw

Want to get your App in the marketplace?

Find out more about the possibilities of getting your App in our Marketplace
Dresses Blue Cromoncent Loose Size Crewneck Plus Fit Womens Mini Print Navy Shift zqHwzCP1
Navy Plus Size Dresses Shift Womens Print Mini Crewneck Fit Blue Loose Cromoncent