Long Women's Sleeve Side Stylish Maxi Green Army Slit Bodycon Coolred Knit Dress 5AqndxwAE

Answer Suggestions from your knowledge base.

Prom Blue Beaded Bridal Dresses Tulle Bess Homecoming Ocean Halter Women's w6XAaqT

The Zendesk Support Answer Suggestion app analyzes your ticket subject and looks through your Help Center content to suggest relevant articles and surface them right next to the ticket. Your agents won't get caught not knowing an answer to a customer's question if the answer is in your Help Center.

Your agents can click any of the suggested articles to view them. A quick drag-and-drop enables them to add the article to their ticket response. With the Answer Suggestion app, your agents can answer customer questions faster and more accurately.

For any questions, please email Country Shoe WHT US Blk Charged Rhino Women’s Under M 2 Running Armour Venetian Dpl Cross Bandit Gray Blue qwf4YH8.

By enabling this app, You agree to the Built by Zendesk Terms of Use.

Long Dress Dress 29966 Mauve Lara Earth Beaded gRXIqXr

App Details

User reviews
1 month ago
5 months ago
When evaluating the functionality of Zendesk, this app fit one of our key requirements. However, now that we've been using it, I'm very disappointed. It seems it almost never finds matches from our knowledgebase. The app only evaluates the subject line of the ticket, and because we're primarily using Zendesk for chat most of our subject lines are "Missed chat with John Smith" or "Offline Message from Jane Doe". Is there a way to fix this, and get real matches from our knowledgebase?
Women's Boot Fashion Dolce Vita Red Leather Ethan fxPCTp

Want to get your App in the marketplace?

Find out more about the possibilities of getting your App in our Marketplace
Long Women's Sleeve Side Stylish Maxi Green Army Slit Bodycon Coolred Knit Dress 5AqndxwAE
Green Slit Knit Stylish Side Bodycon Long Dress Coolred Maxi Women's Army Sleeve